Faq
Our factory locates in Wangtai town of Qingdao City, which is close to the airport and port.
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What payment do you accept?
Normally we can provide T/T, L/C etc. For any orher ideas, you can contact us for better support.
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What's your warranty?
We normally will provide one-year warranties. If the product damage is caused by factory mistakes, We will give you a free replacement for the parts. If it was damaged during the shipping or for other reasons, we will provide the best solutions for you.
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Do I have to assemble all items by myself or by my customer himself?
Our packing will be two different ways according to different products. Some are used the KD packing (for some little spare parts), and others need to be assembled, but it is so easy to assemble with the user manual or video teaching.
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Can you arrange the shipment by door to door?
We can offer door-to-door service both by sea and by air, which can save you time and money. Also, we have cooperated forwarders in some countries and can arrange the customs clearance for you.
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What is your delivery time?
Normally, we can finish one order in about 25-30days, but the exact time depends on different styles and different quantities you ordered.
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Can you offer special discounts to the wholesaler or we make big quantity?
Yes, we will give you the best support according to your quantity and will arrange some promotional products every month.
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Where is your factory?
Our factory is located in Qingdao, which is a famous city for producing the machine. Welcome to visit our factory at any time.